WEB DESIGN | RESEARCH | STRATEGY

Integrating a Novel Storefront for Customer Convenience

Integrating a Novel Storefront for Customer Convenience

Integrating a Novel Storefront for Customer Convenience

3M Littmann Stethoscopes are considered the gold-standard of stethoscopes in many medical communities across the world, but the confusing information architecture, outdated user interface (UI), and lack of direct storefront puts them at a disadvantage in comparison 

to their competitors.

3M Littmann Stethoscopes are considered the gold-standard of stethoscopes in many medical communities across the world, but the confusing information architecture, outdated user interface (UI), and lack of direct storefront puts them at a disadvantage in comparison 

to their competitors.

3M Littmann Stethoscopes are considered the gold-standard of stethoscopes in many medical communities across the world, but the confusing information architecture, outdated user interface (UI), and lack of direct storefront puts them at a disadvantage in comparison 

to their competitors.

3M Littmann Stethoscopes' website fell short against its competitors.

3M Littmann Stethoscopes' website fell short against its competitors.

3M Littmann Stethoscopes website was at a disadvantage in comparison to the competition.

3M Littmann Stethoscopes are considered the gold-standard of stethoscopes in many medical communities across the world, but the confusing information architecture, outdated user interface (UI), and lack of direct storefront puts them at a disadvantage in comparison to their competitors.

User research identified that there was overall disappointment with the website's dated look, blurry images, unintuitive navigation, lack of storefront, and inability to compare products. I updated the color palette, revised the site map, created a product selection tool, and added a storefront in order to improve the customer experience and satisfaction when purchasing stethoscopes.

User research identified that there was overall disappointment with the website's dated look, blurry images, unintuitive navigation, lack of storefront, and inability to compare products. I updated the color palette, revised the site map, created a product selection tool, and added a storefront in order to improve the customer experience and satisfaction when purchasing stethoscopes.

Product

  • 3M Littmann Stethoscopes

  • Concept Project

  • Desktop Redesign

Workflow

  • Research

  • Synthesis

  • Design

  • Testing

Role

  • UX/UI Designer, Researcher, and Information Architect

Timeline

  • 2023

  • 4-week research and design sprint

  • 2023

  • 2-week research & 4-week design
    sprint

I sought to restructure the 3M Littmann Stethoscopes website so the usability and aesthetics would be in line with the same high quality that their products are known for. The 4-week research and design sprint was based on a design thinking methodology and included the stages: Empathize | Define | Ideate | Prototype | Test

I created an interactive prototype that highlighted the information architecture, updated UI design, and a novel storefront. I led the project from generative research, through design iterations and prototyping, and ending with usability testing and next steps. 





100% of participants reported that the navigation bar was intuitive and easy to use, that selecting and purchasing products was straightforward and uncomplicated, and that the overall UI design was delightful.

Reimagined Navigation and Homepage

The content on the homepage was prioritized according to customer needs.

Development of a Product Selection Tool

To assist customers, a production selection tool was developed to assist in purchase decisions.

Integration of a Novel Storefront

The competitive analysis revealed that 3M Littmann Stethoscopes' competition typically had their own company website storefront, yet 3M Littmann Stethoscopes did not. Generative research found that users were interested in purchasing products directly from their website.

Impact

Usability testing found that 100% of participants found the navigation bar to be intuitive and well organized, that the selection tool was easy to use and useful in selecting products, and that it was convenient to purchase products directly from the source website instead of relying on 3rd parties.

Projects

Other works

Projects

Other works

Projects

Other works

Postal Petals wanted to elevated their website experience for new and returning customers, but, what they didn’t realize, is that customers weren't making purchases because they didn’t understand the products.

Research

Strategy

Web Design

UX/UI Audit

Postal Petals wanted to elevated their website experience for new and returning customers, but, what they didn’t realize, is that customers weren't making purchases because they didn’t understand the products.

Research

Strategy

Web Design

UX/UI Audit

Postal Petals wanted to elevated their website experience for new and returning customers, but, what they didn’t realize, is that customers weren't making purchases because they didn’t understand the products.

Research

Strategy

Web Design

UX/UI Audit

Fertova is a non-invasive, wearable device that tracks key physiological metrics for ovulation prediction and fertility support.

Mobile App

Wearable Tech

IN PROGRESS

Contact

Want To Work Together?

I'm excited to help you achieve an innovative design strategy!

Contact

Want To Work Together?

I'm excited to help you achieve an innovative design strategy!

Contact

Want To Work Together?

I'm excited to help you achieve an innovative design strategy!